We safeguard your personal information with the same dedication we use to craft unforgettable journeys across India and beyond. Transparency, security, and respect — always.
Enterprise-grade encryption
Never sell your data
GDPR & Indian IT Act compliant
24/7 privacy assistance
Personal Data To deliver seamless travel experiences across India's diverse landscapes—from the majestic palaces of Rajasthan to the serene backwaters of Kerala—we collect details such as full name, email address, phone number, travel dates, destinations, accommodation preferences, dietary needs, passport data (for international bookings), and payment information. All payment transactions are processed via PCI-DSS compliant gateways; we do not store full card details on our servers.
Non-Personal Data We automatically gather technical data including IP address, browser type, device identifiers, referring pages, and website interaction patterns to optimize your experience while exploring our tour packages like Golden Triangle, Himalayan expeditions, and South India escapes.
Your data empowers us to deliver extraordinary holidays:
Our website uses essential cookies (security, session management) and analytics cookies (Google Analytics, heatmaps) to enhance user experience. We also employ tracking technologies to understand how travelers interact with our destination pages—whether you're exploring Rajasthan heritage tours, Kerala houseboat packages, or spiritual journeys to Varanasi. You can manage cookie preferences through browser settings, but disabling may affect certain features like saved itineraries or personalized recommendations.
Live India Tours Pvt. Ltd. collaborates exclusively with reputed hotels, airlines, DMCs (Destination Management Companies), transport operators, and insurance providers across India and internationally to fulfill your bookings. These partners are contractually bound to maintain confidentiality and use data solely for service delivery. We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data may be shared with government authorities when required by Indian law.
We implement robust security measures: firewalls, encrypted databases, role-based access controls, routine vulnerability scans, and secure socket layer (SSL) technology. Your data is retained only as long as necessary—typically 7 years for financial and booking records as per Indian statutory requirements (Income Tax Act, 1961 and Companies Act, 2013). After retention period, data is anonymized or securely erased from our systems.
For travelers booking international tours—including Dubai, Singapore, Thailand, Europe, and Southeast Asia—your information may be transferred to partner agencies abroad. We ensure appropriate safeguards such as standard contractual clauses, binding corporate rules, or adequacy decisions under GDPR to protect your data across borders while maintaining compliance with Indian data protection laws.
Depending on your jurisdiction and under the upcoming Digital Personal Data Protection Act, 2023 (India), you have rights to access, rectify, erase, restrict processing, and data portability of your personal data. You can withdraw consent for marketing communications at any time. To exercise these rights, contact our Data Protection Officer at privacy@liveindiatours.com. We respond within 30 days as mandated by law.
Our services are not directed to individuals under 16 years of age. We do not knowingly collect data from minors. For family tours and group travel involving children, all information must be provided by a parent or legal guardian. If a parent or guardian becomes aware that a child has provided us with personal information, please contact us immediately and we will delete it promptly.
The Website may contain links to external sites (e.g., payment gateways, hotel partners, social media platforms like Instagram and Facebook where we showcase India travel experiences). We are not responsible for the privacy practices of such entities—we encourage you to review their policies before sharing any personal information.
We may revise this Privacy Policy to reflect legal, operational, or technological changes. Material updates will be highlighted on our website banner or via email notification for registered users. The “Last Updated” date at the top indicates the latest revision. Continued use of our services after updates constitutes acceptance of the revised terms.
For any questions, data requests, or concerns regarding your privacy while traveling with Live India Tours Pvt. Ltd., please reach out:
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Indian IT Act, 2000, we have appointed a Grievance Officer to address your privacy and data-related concerns. Mr. Rajiv Mehta, our designated Grievance Officer, has over 15 years of experience in travel industry compliance and data protection. You may escalate unresolved issues, complaints, or grievances regarding data handling, privacy violations, or any discrepancies related to your personal information by writing to grievance@liveindiatours.com. The Grievance Officer acknowledges receipt of complaints within 24 hours and resolves them within 30 days as per regulatory requirements. For physical correspondence, you may reach the Grievance Officer at: Live India Tours Pvt. Ltd., F-62, Bhagat Singh Market, New Connaught Place, New Delhi - 110001, India.
In the unlikely event of a data breach affecting your personal information, we maintain a comprehensive incident response plan. Affected users will be notified within 72 hours of detection via email and prominent website notice, detailing the nature of breach, potential impact, and remedial actions taken, as recommended by CERT-In (Indian Computer Emergency Response Team) guidelines.
We may send you promotional emails about new tour packages, early-bird discounts on Rajasthan heritage tours, Kerala monsoon specials, or Himalayan treks. You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in emails or contacting privacy@liveindiatours.com. Service-related communications (booking confirmations, itinerary updates) are mandatory and cannot be opted out of.
When you post reviews, testimonials, or travel photos on our website or social media channels, the information you share becomes publicly visible. We may use such content for promotional purposes with your consent. Please avoid sharing sensitive personal information in public reviews. By submitting content, you grant Live India Tours Pvt. Ltd. a non-exclusive right to display and moderate such content.
We use automated algorithms to recommend travel packages based on your browsing history, previous bookings, and stated preferences—for example, suggesting Udaipur luxury stays if you've explored Rajasthan tours. These automated decisions are designed to enhance your experience and do not have legal or significant effects on you without human review.
If you use our mobile application (if applicable), we may request location permissions to provide real-time assistance, nearby attraction suggestions, and weather updates for your destination. Location data is used only during active travel periods and can be disabled via device settings without affecting core booking functionality.
All payment transactions are processed through RBI-approved, PCI-DSS Level 1 compliant payment gateways (Razorpay, Stripe, or similar). We do not store full credit/debit card numbers, CVV, or banking credentials on our servers. Payment data is encrypted end-to-end and tokenized for recurring transactions where authorized.
For adventure tours or specific packages requiring travel insurance, we may collect limited medical information (pre-existing conditions, allergies) only with explicit consent. This data is shared solely with insurance partners and is protected under strict confidentiality agreements.
As a responsible travel company registered with the Ministry of Tourism, Government of India, we adhere to the "Incredible India" responsible tourism guidelines, ensuring that data collection and handling align with national tourism policies, AYUSH protocols for wellness travel, and sustainable tourism practices across our operational regions.
By accessing or using the Live India Tours Pvt. Ltd. website, mobile applications, and travel booking services, you acknowledge that you have read, understood, and consent to be bound by this Privacy Policy, alongside our Terms & Conditions. This agreement constitutes a binding contract between you and Live India Tours Pvt. Ltd. regarding the handling of your personal information in connection with travel services across India and international destinations.
Important Notice: By providing your contact details and engaging with our travel planning services, you agree that we may reach out via email, SMS, or WhatsApp regarding your travel itineraries, exclusive offers, and service-related communications. Your journey through India's rich cultural heritage matters to us—from the golden deserts of Jaisalmer to the lush tea gardens of Munnar. We respect your preferences and provide clear opt-out mechanisms in all marketing messages. If you do not agree with any part of this policy, please discontinue use of our services immediately.
Your journey matters to us, and so does your privacy. Experience the magic of India with complete peace of mind, knowing your data is protected with the highest standards of security and transparency.
